Privacy Policy

1. Who We Are

Lafayette Tile Installer ("we," "us," or "our") operates the website at https://lafayettetileinstaller.com. Our business address is 5030 W Pico Blvd, Los Angeles, CA 90019. You can reach us at [email protected] or by calling (562) 632-4580.

2. Information We Collect

We collect information only when you voluntarily submit it through the contact form on this website. The fields collected are:

• Full name
• Phone number
• Email address (optional)
• City or neighborhood
• Your message describing your project

We do not use cookies for tracking, we do not collect payment information, and we do not collect any information passively beyond what your browser sends as a normal part of loading web pages (such as IP address, browser type, and referring URL, which may be logged by our web host).

3. How We Use Your Information

We use the information you submit solely to respond to your inquiry about tile installation services. Specifically:

• To contact you by phone or email to discuss your project
• To prepare and deliver an estimate
• To schedule and coordinate work if you choose to hire us

We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use your information for automated decision-making or profiling.

4. Google Ads and Analytics

This website may use Google Ads to advertise our services. Google Ads uses cookies to show ads based on prior visits to this or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings. We may also use Google Analytics to understand aggregate traffic patterns on this site. Google Analytics data is anonymized and does not personally identify individual visitors to us.

5. Data Retention

We retain contact form submissions in our messaging system for as long as is reasonably necessary to manage the business relationship. If you ask us to delete your information, we will do so within a reasonable timeframe, subject to any legal or operational requirements.

6. California Residents — CCPA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you certain rights regarding your personal information. You have the right to:

• Know what personal information we have collected about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Not be discriminated against for exercising these rights

To exercise any of these rights, contact us at [email protected] or call (562) 632-4580. We will respond within 45 days.

7. Data Security

We take reasonable steps to protect the information you submit. Our website uses HTTPS encryption. Form submissions are transmitted securely and stored in our internal communication systems. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

This website may contain links to third-party websites (such as Google Maps). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Children's Privacy

This website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through our form, please contact us and we will delete it.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

Questions about this privacy policy can be directed to:

Lafayette Tile Installer
5030 W Pico Blvd
Los Angeles, CA 90019
[email protected]
(562) 632-4580